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Designing an AI-Native Contact Center
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Chris Ehrlich is the former editor in chief and a co-founder of VKTR. He's an award-winning journalist with over 20 years in content, covering AI, business and B2B technologies. His versatile reporting has appeared in over 20 media outlets. He's an author and holds a B.A. in English and political science from Denison University. Connect with Chris Ehrlich: