AI Newswire (Page 11)

Report offers actionable roadmap to help businesses drive efficiency and secure a sustainable, competitive advantage NEW YORK, April 01, 2025 (GLOBE NEWSWIRE) -- CGS Immersive ™, the leader in enterprise learning that is modernizing training and development with AI and XR technologies, today released its 2025 Operational Excellence Report. The report highlights how AI, immersive tech, and human-AI collaboration are essential to operational excellence and are priorities on the roadmaps of business leaders seeking to bridge the gap between technological promise and business reality.

Executives anticipate agentic AI will have faster adoption and higher ROI than generative AI, with 62% expecting returns above 100% Leaders expect nearly 40% of work to be automated or expedited with the help of AI agents SYDNEY & SAN FRANCISCO — PagerDuty On Tour — PagerDuty, Inc. (NYSE:PD), a global leader in digital operations management, today released an international survey that reveals how organizations are moving beyond generative AI (GenAI) to implement agentic AI 1 for greater automation, operational efficiency and business impact. The findings, based on insights from 1,000 IT and business executives across the U.S., U.K., Australia, and Japan, reveal that more than half (51%) of companies are already leveraging AI agents.

AI Investments to Fuel Economic Growth, Boosting Global Productivity and Innovation SAN JOSE. - April 1, 2025 – IDC, the global leader in trusted technology intelligence, has today released a comprehensive analysis highlighting the profound economic impact of artificial intelligence (AI) on the global economy, at its IDC Directions event — which focuses on the pivotal role AI plays in today's business landscape. According to IDC, investments in AI solutions and services are projected to yield a global cumulative impact of $22.3 trillion by 2030, representing approximately 3.7% of the global Gross Domestic Product (GDP).

Fujitsu Limited -- Kawasaki, Japan, April 1, 2025 -- Fujitsu today announced the establishment of a new Global Consulting Business Group. This new organization will enhance the expertise and execution capabilities of Uvance Wayfinders, accelerating the resolution of client challenges and enabling their transformation initiatives.

Unlike Traditional Chatbots, GVA Learning 360 Absorbs the Wisdom of Human Agents, Not Just Documents—Cutting AI Onboarding Time and Bringing Uniformity to AI and Human Customer Experiences New York, NY. (Mar, 31, 2025): – Glia, the leader in customer interaction technology, today announced Glia Virtual Assistant (GVA) Learning 360, a first-of-its-kind AI solution that learns how a contact center’s best agents would respond to a customer request and uses the intelligence to automatically generate answers for their GVA—significantly advancing beyond industry-standard AI virtual assistants that rely solely on written documents. “Most institutions have been forced to choose between quick-to-deploy but generic AI or spending months manually training a bot that still can’t match their best agents,” said Jacob Tyler, Director of Conversational AI Strategy at Glia. “GVA Learning 360 eliminates this compromise by allowing financial institutions to effectively ‘clone’ their best human representatives. Organizations can rest assured that their customers receive the highest quality experience from the best-matched agent—human or AI—for their unique circumstances.” GVA Learning 360 arrives at a pivotal time as financial institutions search for AI solutions that help them meet heightening customer expectations without straining their contact centers.

A Mass Mutual ad starring NCAA basketball star Flau’jae Johnson, tennis champion Madison Keys, and World Cup winner Christen Press tops a chart of the most emotionally engaging March Madness ads (so far). WIth the annual NCAA tournament in full swing, DAIVID – an AI platform that helps marketers by predicting the effectiveness of their creative at scale – used its advanced content testing technology to identify the March Madness campaigns that have attracted the most positive engagement from viewers in the first couple of weeks of the men’s and women’s tournaments.

New AI-native solution helps enterprises automate internal inquiries, streamline HR operations and deliver a modern employee experience TOKYO and WALNUT CREEK, Calif., March 31, 2025 /PRNewswire/ -- Vantiq and NTT ExC today announced the launch of YourNavi-QAI, a generative AI-powered HR agent built with Vantiq and designed to automate internal inquiries and deliver immediate, accurate support to employees—freeing HR teams to focus on strategic initiatives. Built using the Vantiq Intelligent Platform and the latest Generative AI models, YourNavi-QAI offers a smarter, more intuitive approach to HR support.

Build. Experiment.

Kinetiq, the AI-powered platform unifying global media intelligence into actionable insights, today (March 27th, 2025) announced a strategic partnership with DAIVID, a pioneer in using AI to measure and improve the effectiveness of brands’ creative, to redefine how advertisers evaluate and optimise TV advertising performance at scale. This first-of-its-kind global integration brings DAIVID’s advanced, AI-powered creative testing technology—measuring attention, emotional response, brand recall, and consumer intent—into Kinetiq’s real-time, multi-channel TV intelligence network.

Nearly Every Company Now Uses Low-Code and No-Code Tools for Software Development, According to New Report from App Builder Cranbury, NJ (April 3, 2025)-- App Builder, the low code platform from software company Infragistics that streamlines app creation from design to code, has released Part 1 of its two-part 2025 App Development Trends Report. The inaugural report reveals the significant role that low-code and no-code solutions now play in organizations, with 95% of companies having used the tools for software development in the past year.