AI Newswire (Page 4)

Almost half (40%) of consumers stop doing business with a company after one bad experience SAN RAMON, Calif.--( BUSINESS WIRE)--Five9 (Nasdaq: FIVN), provider of the Intelligent CX Platform, today released its 2025 Business Leaders Customer Experience Report offering analysis of CX trends shaping how global business leaders create enduring customer experiences in the era of The New CX. Based on a survey of over 400 senior business decision-makers across the US, UK, and Canada, the report explores how global organizations are rethinking CX to build lasting customer relationships in an increasingly digital world. “Customer experience has become the defining battleground for brand loyalty,” said Niki Hall, Chief Marketing Officer, Five9. “As consumer expectations rise and patience vanish, delivering fast answers isn’t enough.

ROCHESTER, N.Y., May 28, 2025 (GLOBE NEWSWIRE) -- AI GPO, the world’s first Group Purchasing Organization (GPO) singularly focused on Artificial Intelligence, today announced its national launch. The company is set to democratize access to the latest AI technologies and deliver substantial savings on a wide range of business essentials for companies of all sizes.

SAN FRANCISCO, May 23, 2025 /PRNewswire/ -- Mohamed bin Zayed University of Artificial Intelligence (MBZUAI) has expanded its global footprint with the launch of its Institute of Foundation Models (IFM). The IFM is a multi-site initiative consisting of a newly established Silicon Valley Lab in Sunnyvale, CA, combined with previously announced lab facilities in Paris and Abu Dhabi.

Led by SignalFire, the round fuels growth of AI-powered conversation intelligence platform built for face-to-face sellers NEW YORK, May 22, 2025 /PRNewswire/ -- Siro, the AI-powered conversation intelligence platform for in-person sales, today announced it has raised $50 million in Series B funding led by SignalFire, with participation from 01 Advisors, StepStone Group, and existing investors CRV, Fika Ventures, and Index Ventures. The funding will be used to accelerate product development and expand the team across engineering, sales, and customer success.

This launch sets the stage for the company's upcoming Innovation Keynote and a transformative leap beyond traditional automation—turning business goals into cross-channel campaigns that deliver immediate results CHICAGO, May 22, 2025 /PRNewswire/ -- ActiveCampaign, a leading marketing automation platform, today introduced Active Intelligence, a new user experience that deeply integrates AI across every part of the platform to make marketing faster, smarter, and more intuitive. From automations to a conversational workspace, autonomous agents, and performance insights—Active Intelligence is the system-wide intelligence engine behind it all.

PLANO, Texas, May 22, 2025 /PRNewswire/ -- Movate, a global digital technology services provider, today announced the acquisition of Prescience, a leading firm specializing in AI, data science, and advanced analytics. This strategic acquisition represents a major milestone in Movate's journey to embed artificial intelligence at the heart of its service offerings, enabling clients to unlock real-time, data-driven outcomes through cutting-edge technologies.

AI Technology Fuses Content Compliance, Brand Fit, and Performance, Reducing Legal Reviews by 90% and Speeding Campaign Launches NEW YORK, May 22, 2025 /PRNewswire/ -- Persado, a leading provider of AI-powered content compliance and performance solutions for marketing, today launched Persado Marketing Compliance AI, the first agentic AI platform purpose-built for financial services marketing and legal teams to speed time to market of customer communications. The enterprise-grade solution integrates regulatory compliance analysis, performance prediction scoring, and brand fit insights, so companies can identify and rapidly resolve risks within content, shortening legal reviews by up to 90%.

Sentinel, Sage, and Forge bring memory, reasoning, and intelligent guidance to data teams. NEW YORK, May 22, 2025 /PRNewswire/ -- Sifflet, the AI-native data observability platform, today shared an early look at their upcoming system of AI agents designed to help modern data teams scale data quality and reliability, reduce incident response times, and stay ahead of complexity.

This marks the first time AI will be able to “understand” users on human terms. By combining inputs such as mood, voice, cognitive state, and body language, the platform could make LLMs like ChatGPT “emotionally aware” and reshape the human-AI relationship across industries.

AUSTIN, Texas--( BUSINESS WIRE)--ABBYY is solving organizations’ challenges in meeting evolving and disparate artificial intelligence (AI) compliance standards by making its AI Risk Management Policy publicly available and working with partners to provide a solution that makes it easier to monitor document AI-related risk compliance. Accenture data shows that 77% of C-suite executives globally see regulation of AI as a priority and 39% acknowledge that one of their greatest internal challenges to regulatory compliance arises from collaborations with partners.