Resume Now Report Reveals Training Gaps, Policy Confusion, and Compliance Risks

March 27, 2025 -  A new AI Compliance Report from Resume Now® exposes a growing workplace crisis: 57% of employees admit to using AI in ways that may violate company policies, and only 50% say their employer’s AI guidelines are very clear. The findings, based on a January 2025 survey of over 1,000 U.S. workers, highlight major gaps in AI training, enforcement, and compliance as businesses struggle to keep up with the rapid adoption of AI tools.

Key Findings

  • AI policies lack clarity: Only 50% of employees say their employer’s AI usage policies are very clear.
  • Compliance is a major issue: 57% admit to using AI in ways that may violate company policies.
  • AI is widely used at work: 66% use employer-provided AI tools, and 23% use both company and personal AI tools.
  • Employees lack sufficient training: 43% say they need more training on how to use AI effectively.
  • AI drives productivity gains: 85% of employees say AI has boosted their productivity, with 40% reporting significant improvements.
  • IT should lead AI policy enforcement: 58% believe AI policies should be managed by IT, not HR.

Employer AI Policies: Lack of Clarity and Compliance Risks

Despite AI’s rapid integration into the workplace, many employees remain unclear on the rules. While 98% of employees say their company provides AI guidelines, only half (50%) find them clear. Meanwhile, a staggering 57% admit to regularly using AI in ways that may conflict with company policies.

"AI is transforming workplaces, but companies are struggling to keep up with clear policies and proper training," says Keith Spencer, career expert at Resume Now. "Employees are widely using AI, yet many are unsure about company policies and whether their AI usage is compliant. This knowledge gap presents a major challenge for employers looking to implement AI responsibly. Conversely, many employees feel the pressure to use AI tools to increase their productivity, but don't feel as though they've been properly trained on how to effectively incorporate these tools into their day-to-day work."

AI Training Gaps Leave Workers Underprepared

With AI adoption accelerating, 43% of employees say they need more training to use AI effectively. Additionally, 47% feel underprepared to navigate employer-provided AI tools. Without structured training, employees may unintentionally misuse AI, leading to increased compliance risks.

AI Boosts Productivity—but Raises New Challenges

Despite concerns about compliance and training, AI is delivering significant productivity gains:

  • 85% of employees report that AI has increased their productivity.
  • 40% say AI has significantly improved their efficiency.
  • Only 11% report no productivity impact, and just 3% say AI makes their tasks harder.

AI-driven automation, faster data processing, and improved decision-making are helping employees work more efficiently—but without clear policies and training, these benefits may come at a cost.

Who Should Manage AI Policies? Employees Weigh In

As companies develop AI guidelines, employees are divided on who should be responsible for policy enforcement:

  • 58% believe AI policy enforcement should be handled by the IT/Technology Department.
  • 27% think HR should manage AI policies.
  • 14% say the Legal Department should take charge.
  • 0% believe it should be a shared responsibility across departments.

These findings suggest that employees see AI policy enforcement as a tech-driven issue, requiring IT oversight rather than HR or Legal leadership. However, cross-functional collaboration will be key to ensuring clear, enforceable policies that align with company operations and compliance standards.

To view the full report with more information, please visit https://www.resume-now.com/job-resources/careers/ai-compliance-report or contact Joseph Santaella at [email protected]. 

Methodology:

The findings provided were gathered through a survey conducted with 1,023 American workers on January 21, 2025. Participants were asked about their experiences with using AI in the workplace, including AI policy clarity, compliance challenges, training gaps, and productivity impacts. Participants responded to various question types, including yes/no questions, open-ended questions, scale-based questions gauging agreement levels, and questions that permitted the selection of multiple options from a list of answers.

About Resume Now 

Since 2005, Resume Now has offered job seekers a fast and easy way to create a beautifully designed, expert-backed resume. With pre-written, industry-specific phrases and recruiter-approved templates, the award-winning builder enables users to create a polished and professional resume in minutes. Resume Now has been featured in major outlets such as Fortune, Forbes, and more. Stay connected with Resume Now’s latest updates on Facebook and LinkedIn.

Resume Now press contact: Joseph Santaella - [email protected]