Press Release
Digital Experience
Bloomberg AI Researchers Mitigate Risks of "Unsafe" RAG LLMs and GenAI in Finance
Apr 28, 2025
Two new academic papers reflect Bloomberg's commitment to transparent, trustworthy, and responsible AI NEW YORK, April 28, 2025 /PRNewswire/ -- From discovering that retrieval augmented generation (RAG)-based large language models (LLMs) are less "safe" to introducing an AI content risk taxonomy meeting the unique needs of GenAI systems in financial services, researchers across Bloomberg's AI Engineering group, Data AI group, and CTO Office aim to help organizations deploy more trustworthy solutions. They have published two new academic papers that have significant implications for how organizations deploy GenAI systems more safely and responsibly, particularly in high-stakes domains like capital markets financial services.
Press Release
Digital Experience
AI PC Market worth $260.43 billion by 2031 - Exclusive Report by MarketsandMarkets™
Apr 25, 2025
DELRAY BEACH, Fla., April 25, 2025 /PRNewswire/ -- The global AI PC market is projected to grow from USD 91.23 billion in 2025 to USD 260.43 billion by 2031, at a CAGR of 19.1% according to a new report by MarketsandMarkets™. The demand for AI PCs increases as users seek intelligent, responsive, personalized computing experiences.
Press Release
Customer Experience
Calabrio Unveiling Record Number of AI-driven Features to Accelerate Contact Center Efficiency and CX
Apr 24, 2025
More than 70 new WEM features for Calabrio ONE suite being introduced in six-month period MINNEAPOLIS--( BUSINESS WIRE)-- Calabrio, the workforce performance company, today announced powerful AI enhancements to the Calabrio ONE suite, designed to help organizations streamline operations, improve agent engagement, and deliver exceptional customer experiences. These innovations remove friction from daily workflows, giving managers and agents the tools to work more efficiently while ensuring service excellence.
Press Release
AI Platforms
Dataiku Brings AI Agent Creation and Control to The Universal AI Platform
Apr 24, 2025
The only agnostic enterprise platform to orchestrate, unify, and govern the full lifecycle of AI agents atop virtually any combination of AI infrastructure — at scale and with impact NEW YORK, NY, April 24, 2025 (GLOBE NEWSWIRE) -- NEW YORK, NY - APRIL 24, 2025: Dataiku, The Universal AI Platform™, today announced the launch of AI Agents with Dataiku. This new set of capabilities is designed to create and control AI agents at scale, delivering a new class of AI applications powered by analytics, predictive models, and agents.
Press Release
AI Technology
Kyndryl and Microsoft Collaborate to Enhance Data Security and Risk Management
Apr 24, 2025
New Kyndryl services using Microsoft Purview help organizations improve data discovery, protection and AI readiness NEW YORK, April 24, 2025 /PRNewswire/ -- Kyndryl (NYSE: KD), a leading provider of mission-critical enterprise technology services, today announced the launch of Kyndryl Consult Data Security Posture Management utilizing Microsoft Purview. The new services enhance data protection, privacy and risk mitigation capabilities, helping organizations ensure that their data is secure, discoverable and appropriately classified across complex, hybrid environments.
Press Release
Contact Center
Insightful Launches New Quality Management Solution for Contact Centers
Apr 23, 2025
The new functionality adds to Insightful's contact center offerings, which are already proven to increase performance by up to 78%. SAN FRANCISCO, April 23, 2025 (Newswire.com) - Insightful.io, a leading provider of workforce analytics and remote work software, today announced the launch of its new Quality Management (QM) module for contact centers, with the potential for up to 99% coverage.
Press Release
Digital Experience
Clarivate Releases EndNote 2025 With AI-Powered Research Tools
Apr 23, 2025
Enhancing research efficiency and accuracy with newly integrated features LONDON, April 23, 2025 /PRNewswire/ -- Clarivate Plc (NYSE: CLVT), a leading global provider of transformative intelligence, today released EndNote 2025, a comprehensive reference management solution that streamlines the research and writing process. Its new features include AI support, enhanced referencing tools, and journal matching capabilities, designed to save researchers time and improve accuracy.
Press Release
AI Platforms
Ascertain Raises $10 Million in Series A Funding to Scale Agentic AI Platform
Apr 22, 2025
Reimagining Operational Workflows for Health Systems, Payers, and Independent Provider Groups Led by Deerfield Management, with a strategic investment from Northwell Health, the raise will support Ascertain's vision for combining humans and AI to create the workforce of the future. NEW YORK, April 22, 2025 /PRNewswire/ -- Ascertain, a healthcare technology company empowering care teams with AI, today announced $10 million in Series A funding in a financing round led by Deerfield Management with strategic participation from Northwell Health.
Press Release
AI Platforms
OneShot.ai Launches Execution OS: The antidote to digital workers
Apr 22, 2025
The first go-to-market platform for sales and marketing teams; orchestrating AI agents, on-demand human experts, and real-time business intelligence. San Francisco, April 22, 2025 (GLOBE NEWSWIRE) -- Over the past 18 months, companies rushed to deploy “AI digital workers” to replace headcount.
Press Release
Employee Experience
Centrical Unveils Agentic AI Innovations to Power Frontline Agility and Performance
Apr 22, 2025
NEW YORK, April 22, 2025 (GLOBE NEWSWIRE) -- Centrical, the AI Performance Experience Platform for frontline teams, today announced a new wave of Agentic AI innovations designed to help organizations turn insights into orchestrated, integrated actions across coaching, learning, and performance workflows. These innovations include a smarter AI Assistant for Team Leaders, new Personalized Success Plans for employees, and upcoming capabilities tailored for senior managers and operations leaders.