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AI Disruption

Stay ahead of the curve with VKTR's comprehensive coverage of artificial intelligence disruption across industries. From breakthrough technologies reshaping business operations to regulatory developments impacting AI adoption, we deliver in-depth analysis of how AI is transforming everything from healthcare and finance to manufacturing and creative industries.

Explore the latest AI news, startup innovations, corporate AI strategies and expert insights on the technologies driving digital transformation. Whether you're a business leader, tech professional or AI enthusiast, discover how artificial intelligence disruption is creating new opportunities and challenges in today's rapidly evolving landscape.

Featured Reading

Feature
Article
Digital Workplace
C-Suite Warnings Mount While Workers Brace for AI Shake-Up
AI disruption isn’t equal. Discover jobs facing cuts, skills that still win and how companies can pivot fast with reskilling and new career paths.
Feature
Article
Digital Experience
AI Reality Check: Microsoft's Chief Scientist on the Future of Work
A candid talk with Microsoft’s Jaime Teevan and NYU's Scott Galloway on layoffs, brain-rust fears and the new high-value skills for an AI-powered workplace.
Editorial
Article
Digital Workplace
My PhD Took Years. Now AI Can Do Parts of My Job in Hours
Stanford PhD vs. AI Scientist: When machines start making breakthroughs, what’s left for human experts?
Editorial
Article
Digital Workplace
How AI Rebuilds the Modern Company: From Hierarchies to Hyperloops
Corporate silos made sense when knowledge was scarce. But AI changes that — and with it, the very structure of the modern enterprise.
Editorial
Article
AI Technology
Reimagining Traditional Workflows With AI Agents
AI agents are more than tools — they’re the building blocks of a new workforce model.

Featured eBook

Designing an AI-Native Contact Center
Forget CCaaS bolt-ons. This blueprint shows how to scale with AI as your command center.
This blueprint lays out a new approach: build around AI as the system of intelligence, orchestrating channels, tools and people. From conversational AI to generative automation to backend orchestration, it shows how to re-architect for speed, personalization and scale.
Designing an AI-Native Contact Center

Latest Articles

Feature
Article
Digital Workplace
7 Reasons Every Company Needs an AI Use Policy
Editorial
Article
Digital Marketing
The Maze of AI in Marketing: What Should We Do First?
Editorial
Article
Customer Experience
Inside Google’s Plan to Redefine Customer Engagement With Gemini Enterprise
News Analysis
Article
AI Ethics Law Risk
California Becomes First State to Regulate AI Companions Under SB 243
News
Article
AI News
ChatGPT Atlas: OpenAI’s New AI-Powered Browser Changes How We Surf the Web
Feature
Article
Digital Marketing
The Great AI Readiness Divide in Marketing

Latest Articles

Feature
Article
Digital Workplace
7 Reasons Every Company Needs an AI Use Policy
Editorial
Article
Digital Marketing
The Maze of AI in Marketing: What Should We Do First?
Editorial
Article
Customer Experience
Inside Google’s Plan to Redefine Customer Engagement With Gemini Enterprise
News Analysis
Article
AI Ethics Law Risk
California Becomes First State to Regulate AI Companions Under SB 243
News
Article
AI News
ChatGPT Atlas: OpenAI’s New AI-Powered Browser Changes How We Surf the Web
Feature
Article
Digital Marketing
The Great AI Readiness Divide in Marketing

Latest Articles

Feature
Article
Digital Workplace
7 Reasons Every Company Needs an AI Use Policy
Editorial
Article
Digital Marketing
The Maze of AI in Marketing: What Should We Do First?
Editorial
Article
Customer Experience
Inside Google’s Plan to Redefine Customer Engagement With Gemini Enterprise
News Analysis
Article
AI Ethics Law Risk
California Becomes First State to Regulate AI Companions Under SB 243
News
Article
AI News
ChatGPT Atlas: OpenAI’s New AI-Powered Browser Changes How We Surf the Web
Feature
Article
Digital Marketing
The Great AI Readiness Divide in Marketing

People Covering AI Disruption

Michelle Hawley is a writer, editor and content strategist based in Pennsylvania. She currently serves as Editorial Director at Simpler Media...
Michelle HawleyMichelle Hawley is a writer, editor and content strategist based in Pennsylvania. She currently serves as Editorial Director at Simpler Media...
Scott Clark is a Columbus, Ohio-based journalist, and writes about topics including customer experience, employee experience, artificial intelligence, social media...
Scott ClarkScott Clark is a Columbus, Ohio-based journalist, and writes about topics including customer experience, employee experience, artificial intelligence, social media...
Dr. David Priede, Ph. D., is the director of operations, advanced technologies and research at Biolife Health Center and is...
David PriedeDr. David Priede, Ph. D., is the director of operations, advanced technologies and research at Biolife Health Center and is...
Matt works at the intersection of Digital, Business Strategy and Social Impact. He is the author of the book "Digital...
Matt StroudMatt works at the intersection of Digital, Business Strategy and Social Impact. He is the author of the book "Digital...
Brandon Roberts is the group VP of people analytics and AI at ServiceNow, a business transformation company based in Santa...
Brandon RobertsBrandon Roberts is the group VP of people analytics and AI at ServiceNow, a business transformation company based in Santa...
Christina X. Wood is a working writer and novelist. She has been covering technology since before Bill met Melinda and...
Christina X. WoodChristina X. Wood is a working writer and novelist. She has been covering technology since before Bill met Melinda and...
Featured Research
Featured research
eBook
Designing an AI-Native Contact Center
Forget CCaaS bolt-ons. This blueprint shows how to scale with AI as your command center.
Read now
Featured research
White Paper
The New Architecture of Customer Access
AI can cut handling time by 70% and boost CSAT by 32%. This white paper shows how to build around it.
Read now
Featured research
eBook
The Hidden Impact of AI in the Contact Center
AI’s biggest impact isn’t always flashy—it’s the smarter, quieter stuff that actually moves the needle.
Read now
Featured research
eBook
From Reactive to Ready: Scaling Contact Center Ops with WFM That Works
When customer demand shifts by the minute, your workforce strategy needs more than spreadsheets and guesswork it needs agile, AI-powered WFM built for digital service.
Read now
Featured research
Research Report
Get Better at ROI Projections for GenAI in Customer Service
Insights on how to turn GenAI pilots into enterprise-scale productivity systems—backed by architectural readiness and real outcomes
Read now
Featured research
Research Report
AI That Automates Outcomes - Not Just Interactions
Learn how to operationalize AI across the service stack with agent orchestration, copilots and unified data flows
Read now
Featured research
Research Report
Unlocking the Potential of Artificial Intelligence in Digital Customer Experience
Insights and Trends from Organizational Adoption
Read now
Featured research
eBook
How to Meet Your GenAI Goals While Mitigating the Risks
Pressure is mounting to create Generative AI solutions—but cautions abound. Here’s how to meet your goals, while reducing costs and risks.
Read now
Featured research
Guide
Your Blueprint to Generative Answering in Digital Self-Service, Building Next-Gen Experiences
Get real-world advice from 30+ enterprises on how to reduce hallucinations, boost security and design the ultimate generative experience.
Read now
Featured research
Research Report
Artificial Intelligence and The Digital Workplace: Altering the Future of Work
Nearly 1,400 executives give us their thoughts on AI, machine learning and new generative AI tools
Read now