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AI News

VKTR helps you stay ahead of the curve with AI news that actually matters to the enterprise. We track current events in AI, reporting on the companies, policies, models, chips and breakthroughs that matter most. If it affects enterprise AI, you'll find it here. 

Latest News

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Article
AI News
Nvidia Plans Up to $1B Investment in AI Startup Poolside
Nvidia's potential investment would quadruple the valuation of coding automation startup Poolside to $12 billion.
News Analysis
Article
AI News
Extropic Claims 10,000x Energy Savings With New Probabilistic AI Chip
A new probabilistic computing approach from Extropic promises radically lower energy use for generative AI, challenging GPU-based AI infrastructure.
News
Article
AI News
Claude AI Integrates Moody’s to Power GenAI Workflows in Finance
Financial data giant Moody’s introduces new APIs and protocols to deliver entity data through Claude AI.
News
Article
AI News
Nvidia Hits $5 Trillion Valuation as AI Demand Fuels Growth
NVIDIA becomes first company to reach historic market cap milestone amid surging demand for AI processors.
Learning Opportunities
Webinar
Overloaded car
Nov
6
Fix the Content Bottleneck: Build a Better WebOps Strategy
Content stalled? Dev overloaded? You’re not the only one. Learn how streamlined WebOps bridges the publishing gap.
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Webinar
How to Build a Solid Knowledge Foundation for AI Success
Nov
20
How to Build a Solid Knowledge Foundation for AI Success
See how leading brands keep their AI honest, compliant and actually helpful.
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Webinar
From Manual to Magical: How AI Transforms CX Teams
Dec
2
From Manual to Magical: How AI Transforms CX Teams
Learn how to replace manual support processes with automation that actually delivers.
Register
Webinar
Storage
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Beyond Storage: Smarter Content, Bigger Impact with DAM + AI
Discover how the DAM + AI duo makes content smarter, stronger and more accessible.
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Webinar
Roller Coaster
On demand
Agentic AI Playbook: Real-World Customer Service Use Cases You Can Deploy Now
Boost self-service by 30% and slash call volume by 63% with agentic AI.
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Creating Content Live
On demand
CMS Briefing: A Live Look at What’s Next in AI-Driven Platforms
Learn how leading organizations are using AI‑driven tools to publish faster, personalize smarter and stay secure.
Watch Now
Webinar
Overloaded car
Nov
6
Fix the Content Bottleneck: Build a Better WebOps Strategy
Content stalled? Dev overloaded? You’re not the only one. Learn how streamlined WebOps bridges the publishing gap.
Register
Webinar
How to Build a Solid Knowledge Foundation for AI Success
Nov
20
How to Build a Solid Knowledge Foundation for AI Success
See how leading brands keep their AI honest, compliant and actually helpful.
Register
Webinar
From Manual to Magical: How AI Transforms CX Teams
Dec
2
From Manual to Magical: How AI Transforms CX Teams
Learn how to replace manual support processes with automation that actually delivers.
Register

Featured eBook

Designing an AI-Native Contact Center
Forget CCaaS bolt-ons. This blueprint shows how to scale with AI as your command center.
This blueprint lays out a new approach: build around AI as the system of intelligence, orchestrating channels, tools and people. From conversational AI to generative automation to backend orchestration, it shows how to re-architect for speed, personalization and scale.
Designing an AI-Native Contact Center

People Covering AI News

Featured Research
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eBook
Designing an AI-Native Contact Center
Forget CCaaS bolt-ons. This blueprint shows how to scale with AI as your command center.
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AI can cut handling time by 70% and boost CSAT by 32%. This white paper shows how to build around it.
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The Hidden Impact of AI in the Contact Center
AI’s biggest impact isn’t always flashy—it’s the smarter, quieter stuff that actually moves the needle.
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From Reactive to Ready: Scaling Contact Center Ops with WFM That Works
When customer demand shifts by the minute, your workforce strategy needs more than spreadsheets and guesswork it needs agile, AI-powered WFM built for digital service.
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Get Better at ROI Projections for GenAI in Customer Service
Insights on how to turn GenAI pilots into enterprise-scale productivity systems—backed by architectural readiness and real outcomes
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AI That Automates Outcomes - Not Just Interactions
Learn how to operationalize AI across the service stack with agent orchestration, copilots and unified data flows
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Unlocking the Potential of Artificial Intelligence in Digital Customer Experience
Insights and Trends from Organizational Adoption
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How to Meet Your GenAI Goals While Mitigating the Risks
Pressure is mounting to create Generative AI solutions—but cautions abound. Here’s how to meet your goals, while reducing costs and risks.
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Your Blueprint to Generative Answering in Digital Self-Service, Building Next-Gen Experiences
Get real-world advice from 30+ enterprises on how to reduce hallucinations, boost security and design the ultimate generative experience.
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Artificial Intelligence and The Digital Workplace: Altering the Future of Work
Nearly 1,400 executives give us their thoughts on AI, machine learning and new generative AI tools
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