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OpenAI to Test Ads in ChatGPT Free Tier

2 minute read
Michelle Hawley avatar
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OpenAI promises ads won’t influence ChatGPT responses or sell user data. Enterprise customers remain ad-free — for now.

Key Takeaways

  • OpenAI announces plans to test ads in ChatGPT's free and Go tiers.
  • The company claims user data will not be sold and ads will not affect answers.
  • Free and budget users may see ads, while enterprise customers remain ad-free.

OpenAI is betting it can monetize 700 million ChatGPT users without eroding the trust that made them loyal.

The company announced on Jan. 16, 2026, that it will begin testing advertisements in ChatGPT's free and Go subscription tiers for US users in the coming weeks. According to OpenAI, ads will appear at the bottom of responses when a relevant sponsored product or service matches the user's current conversation. Pro, Business and Enterprise subscriptions will remain ad-free.

An example of ads within ChatGPT
An example of ads within ChatGPTOpenAI

OpenAI also expanded ChatGPT Go — its $8/month tier launched in 171 countries since August — to the US and all markets where ChatGPT is available.

The company claims advertisements will not influence ChatGPT's responses and that user data will not be sold to advertisers. Users can turn off personalization and clear ad-related data at any time. Ads will not appear for users under 18 or near sensitive topics such as health, mental health or politics.

Table of Contents

OpenAI’s Principles for Ad-Supported AI

OpenAI outlined five principles guiding its approach to advertising. These reflect broader enterprise concerns around personalization and user control.

PrincipleDescription
Answer independenceAds will not influence ChatGPT responses
Conversation privacyUser conversations remain private; data not sold
Choice and controlUsers can disable personalization and clear ad data
Ad-free optionsPaid tiers (Pro, Business, Enterprise) exclude ads
Sensitive topic exclusionsNo ads near health, mental health or political content

Related Article: How Do People Use ChatGPT? What 700M Weekly Users Reveal

The Long Build to Monetization

OpenAI executed a sweeping series of acquisitions, infrastructure partnerships and product launches throughout 2024 and 2025 to expand its AI capabilities and market reach.

The company acquired experimentation platform Statsig for $1.1 billion in September 2025, bringing founder Vijaye Raji on board as CTO of Applications. In December that same year, OpenAI acquired Neptune for under $400 million to enhance model governance and training capabilities.

On the product front, the company launched GPT-5 in August 2025 for all ChatGPT users and in December 2025 launched an app store inside the chat interface, allowing users to browse third-party apps directly within conversations.

OpenAI also assembled compute infrastructure through two major partnerships: In September 2025, Nvidia agreed to invest up to $100 billion and become its key AI chip supplier, and two months later, OpenAI signed a $38 billion cloud contract with Amazon Web Services, diversifying beyond Microsoft.

Scale Demands Revenue

OpenAI’s ad move is less an exception than a preview of what’s coming for generative AI platforms as they seek to secure sustainable revenue models.  

The company spends $7 billion annually on AI training models, with staffing adding another $1.5 billion. Advertising offers a path to subsidize user access while offsetting steep computational costs.

Trust Is the Real Risk in AI Advertising

Privacy concerns have significantly influenced ad adoption in conversational AI. Research shows that when users suspect content is AI-generated, trust drops and satisfaction declines.

Key compliance hurdles include:

  • GDPR regulatory frameworks and emerging AI legislation
  • FTC guidelines on algorithmic bias
  • Requirements for transparent disclosure practices
  • User opt-out mechanisms
  • Restrictions on sensitive targeting categories

ChatGPT has earned its following by acting as a seemingly neutral assistant. With the addition of ads, users may question whether responses reflect their needs or sponsorship agreements. Without clear labeling of sponsored content, even subtle placements could create perceptions of bias.

Related Article: OpenAI, The ‘Bailout' and the Likely Path Forward

Learning Opportunities

OpenAI at a Glance

OpenAI primarily serves enterprise technology leaders and developers with AI solutions. The company was founded in 2015 in San Francisco, with its most notable products including ChatGPT, GPT-4 and DALL-E.

About the Author
Michelle Hawley

Michelle Hawley is an experienced journalist who specializes in reporting on the impact of technology on society. As editorial director at Simpler Media Group, she oversees the day-to-day operations of VKTR, covering the world of enterprise AI and managing a network of contributing writers. She's also the host of CMSWire's CMO Circle and co-host of CMSWire's CX Decoded. With an MFA in creative writing and background in both news and marketing, she offers unique insights on the topics of tech disruption, corporate responsibility, changing AI legislation and more. She currently resides in Pennsylvania with her husband and two dogs. Connect with Michelle Hawley:

Main image: Rizq | Adobe Stock
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