Brian Carlson

Staff Reporter

Reporting from

Simsbury, Conn.

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Brian Carlson is the Founder and President of RoC (Return on Content) Consulting, a digital content consulting and development firm. He has over 20+ experience as a digital leader and manager, specializing in digital transformation, content marketing, content management, content strategy, SEO and digital product development.

Brian’s Recent Articles

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Customer Experience

How to Prepare Data for Ingestion and Integration

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Call Center Technology Trends for 2022

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How to Create Customer Personas

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Customer Experience

Using a CDP for Data-Driven Campaign Management

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Digital Marketing

How To Liberate Marketing From Mundane Tasks With AI