Colin P. McGee is National Experience Design Lead at Centric Consulting, he is an innovative Customer Experience (CX) visionary and Digital Solutions Architect, passionate about creating seamless, user-centered experiences that fuel business growth and customer delight. His career showcases the potent synergy of design thinking and cutting-edge technology, redefining how organizations engage audiences for brands such as Lowe’s, Wells Fargo, Nissan, Cisco and Nationwide.
With a proven track record, he specializes in crafting end-to-end customer journeys that elevate satisfaction, loyalty, and brand advocacy. Having led cross-functional teams in executing customer-centric strategies for the past 20 years, Colin’s commitment to changing organizations to be customer-first is why clients have entrusted him with large scale transformative efforts.
His mission is clear: bridge technology and human interactions through design-centric solutions. Guided by data, strategic planning and cross-functional leadership, Colin strives for transformation that sets new operational standards, fostering connections between businesses and customers.