Latest Articles by Dom Nicastro(Page 3)

G7 World Leaders Want Global Standards in Generative AI

Report: Customer Experience Is the No. 1 Focus for Generative AI Investments

FTC Won't Tolerate Generative AI Deception in Marketing, Customer Service

Mastering UX/CX Design: Privacy Meets Omnichannel Harmony

AI Policy Group Wants FTC to Investigate OpenAI, Shut Down GPT-4 Innovation

Musk, Wozniak and Thousands of Others: 'Pause Giant AI Experiments'

ChatGPT Suffers First Data Breach, Exposes Personal Information

OpenAI Incorporates Web Search Into ChatGPT With Web Browser Plugin

OpenAI Releases GPT-4: What Marketers Need to Know Now

Microsoft Dynamics 365 Copilot Brings Generative AI to Customer Service, Marketing

ChatGPT Is Already Replacing Humans in the Workplace

Humans Put ChatGPT Customer Experience Outcomes to the Test

ChatGPT and Google Bard Have Company: Baidu's ERNIE Bot

Blueshift Debuts Pre-Built AI Recommendations, Zuora to Acquire Zephr, More News

Oracle, Sephora Face Data Privacy Woes, Medallia Acquires Mindful, More CX News

Aisera Nets $90M in Series D Funding, Spitch Releases Conversational AI Platform, More CX News

Google Delays Demise of Cookies, Cynthia.io Launches On Demand AI Platform, More CX News

Marketers Uneducated, Untrained for Artificial Intelligence

Salesforce Releases Controversial NFT Cloud, Genesys Unveils Customer Journeys, More

Optimistic or Delusional? The Chief Marketing Officer 2022 Outlook

6 Ways Marketers Need to Balance Privacy, Personalization

Fulcrum Launches Customer Data Platform, ON24 Introduces ON24 Forums, More News

Optimove Acquires Kumulos, Blink CX Joins Alida Partner Network, More News

Web3 Community Platform Metasky Nets $1.8M, Adobe Updates Sign, More CX News

LinkedIn Acquires Oribi, Jivox Debuts Digital Commerce Marketing, More News

6 Takeaways From Mobile World Congress Barcelona 2022

Contentstack Runs on Microsoft Azure, Litmus Debuts Email Capabilities, More News