Erika Morphy

Contributing Author

Reporting from

New Orleans, La.

Covers

Customer Experience, Social Business, Information Management

Connect

New Orleans-based journalist Erika Morphy has been covering technology and its business implications for more than 20 years.

Erika’s Recent Articles

Article

Should Your Organization Be Auditing Their Algorithms?

Article

Digital Workplace

Is AI Poised to Make Bigger Play for Email?

Article

Digital Experience

Sentiment Analysis Can Be Valuable if Used Correctly

Article

Digital Experience

What’s Next for Bot Intelligence?

Article

Digital Experience

How Bots Can Tell When the C-Suite Is Lying

Article

Digital Experience

How to Have Ethical Oversight Without an Ethics Committee