Editorial
Customer Experience
Good Customer Data Fuels AI Revolution in Customer Experience Management
Editorial
Customer Experience
Will 2023 Be a Breakthrough Year for Customer Journey Orchestration?
Fabrice is the head of product for Qualtrics XM discover and customer care, and is responsible for the vision, roadmap and go-to-market strategy for Qualtrics XM discover and customer care and frontline solutions. Prior to Qualtrics, he was the Chief Product Officer at Clarabridge. Fabrice brings more than two decades of experience launching new products and business applications focused on solving large, complex analytical problems and delivering valuable insights.