Gretchen Alarcon

Contributing Author
Gretchen Alarcon avatar
Reporting from
Los Gatos, California
Covers
AI Upskilling, Digital Transformation
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Gretchen Alarcon is the SVP and GM of employee workflows products at ServiceNow, the Santa Clara, California-based digital workflow company. With over 20 years of innovation experience at the intersection of people and technology, Alarcon is passionate about building products to transform HR and the employee experience (EX) with digital workflows. She brings an experienced view of the challenges many organizations face as they reimagine the future of work.  

Alarcon has seen first-hand the evolution of HR across global businesses, as she spent 15 years leading the development of Oracle Cloud's HCM applications, now one of the most widely used HR software systems. Alarcon started her career as an HR practitioner with business partner and organization development roles at large and small companies, including Icarian, Silicon Graphics, Ford Motor Company and National Semiconductor. 
  
She holds an M.B.A. from the University of Michigan and an B.A. in American studies from Stanford University.