Editorial
Customer Experience
The Case(s) of the Data-Driven Customer Experience
Editorial
Digital Experience
Using Analytics to Personalize Your Digital Experience
Matthew Brodsky has been a professional writer and editor for nearly two decades, with a majority of that time spent writing on, reading about, and researching business- and technology-related topics, enterprises, and people. He has covered risk management and strategic decision-making, healthcare and human resources, natural and man-made disasters, innovation and entrepreneurship, consumer and corporate technology, and more. He graduated from Cornell University with a BA and from the University of Georgia with an MA, both in history, but don't hold that against him.