Latest Articles by Michelle Hawley(Page 4)

10 Best ChatGPT Alternatives for Marketers

10 AI Customer Experience Statistics You Should Know About

OpenAI Releases ChatGPT-Powered DALL-E 3

Adobe Files Patent for AI-Powered ‘Diversity Auditing’ System

Employees Are Using AI, They’re Just Not Telling You

What Are Large Language Models (LLMs)? Definition, Types & Uses

AI Writes 3,000 Articles Each Week for Australian Media Company

5 Trends Shaping the Employee Experience Platform Market

How 2 Companies Used AI Chatbots to Redefine Their Hiring Processes

Elon Musk Launches xAI to Solve the Universe’s Biggest Mysteries

5 Ways Leaders Can Prepare Their Workforce for AI Disruption

AI Is Changing Learning & Development. Here's How

Generative AI Timeline: 9 Decades of Notable Milestones

AI-Augmented CX: How Customer Service Teams Can Learn and Adapt Faster Than Ever Before

Summer Reads for the Tech-Savvy HR Professional

An Inside Preview of CX North America 2023

How to Set up and Use the ChatGPT Web Browsing Plugin

11 Best Artificial Intelligence Courses & Certifications

What HR Professionals Need to Know Before Investing in AI

Can AI Help Improve Mental Health in the Workplace?

The State of Digital Assistants in the Workplace

Microsoft Patents AI-Generated Talent Screening for Hiring

Beyond ChatGPT: Generative AI, the New Workplace Productivity Tool? 

Top 5 ChatGPT Prompts for Customer Experience Professionals

How AI Is Shaping the Future of Customer Interactions

Build a Buyer Persona in 5 Steps

Why Ignoring IoT-Enabled Customer Experiences Could Cost You