Editorial
Customer Experience
Great CX + EX: The Formula for the Total Experience
Nicolas Darveau-Garneau is the Chief Growth and Strategy Officer at Coveo, a leader in AI-powered relevance platforms that transform search, recommendations, and personalization. He was previously Google’s Chief Evangelist and has over a decade of experience helping Google’s top advertisers improve their digital strategy.
Nicolas is an expert on ML, marketing, and disruption, and guest lectures on these topics at Northwestern University and University of Toronto. He is also a board member of The Toronto Stock Exchange, iA Financial Group, and Alida.