Articles Tagged "Ai"

Figma Integrates Anthropic’s Claude to Generate Diagrams Inside FigJam

4 AI Shifts That Will Separate CX Leaders in 2026

The Spreadsheet Paradox: Why More AI and BI Mean More Excel

7 AI Competencies Marketers Must Master in 2026

Google Unveils Gemini Enterprise for Customer Experience

Why Intelligence Beats Volume in AI-Powered Marketing

17 Can't Miss AI Events & Conferences of 2026

4 Ways AI Breaks Marketing Trust — and What Comes Next for 2026

I Spoke With Sam Altman: What OpenAI’s Future Actually Looks Like

The AI Device Wars Just Kicked Off In A Big Way

Agentic AI Is Forcing a Rethink of Customer Experience Leadership

Inside the GenAI Divide — and Why Customer Experience Teams Are Closing It

AI Can Boost Productivity, But Not If It's Treated as a Cost-Cutting Tool

Which AI Path Will You Take as a Marketer?

Coveo Launches RAG-as-a-Service for AWS AI Agents

Is AI a New Holiday Shopping Trend? Here’s What Data Reveals

Gemini 3 Raises the Bar for AI: What It Means for CX and Marketing Leaders

The Rise of AI as a Real-Time Coach in the Modern Contact Center

Google AI Mode Changes the Customer Journey — Your Content Strategy Must Too

Better Data Means Better AI Across the Customer Journey

OpenAI, The ‘Bailout,' and the Likely Path Forward

The CX Cost of AI-Washing: Lost Trust, Bad Data, Real Risks

Freshworks Adds AI Tools to Reduce CX Complexity Boost Support

AI’s Sameness Problem; Marketers, Here's Looking at You

Is Generative AI Finally Paying Off? Wharton Says Yes (Mostly)

Marketers: Stop Anthropomorphizing AI, Learn What It Actually Does Under the Hood

Google Research Head Yossi Matias: AI Will Lead to More Researchers, Not Fewer