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Digital Experience
Accenture Interactive: Many Marketers Still Struggle to Master Personalization
Editorial
Analytics
How Adobe Is Bringing Machine Learning to A/B Testing For Better CX
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Customer Experience
Microsoft Dynamics 365 Gets AI Capabilities & A Release Date
Editorial
Customer Experience
Empowering Women, Advancing AI & Much More at Dreamforce '16
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Digital Marketing
Sorry Deloitte: Retailers Really Can Build 'Meaningful Personalization'
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Digital Experience
Salesforce Einstein: A Big Advance for AI or Dumb Tech?
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Digital Marketing
Demandbase's New DemandGraph Adds Artificial Intelligence to ABM
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Customer Experience
Apttus Nets $88M, Pushes Machine Learning With New Intelligent Agent 'Max'
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Big Data
Splunk Enhances Machine Learning With 300 New Algorithms
Editorial
Digital Experience
Use Strategy and Data to Drive Your Personalization Efforts [Webinar]
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Digital Experience
Microsoft CEO Satya Nadella: Our AI Will Fuel a Better Society #MSIgnite
Editorial
Digital Experience
Oracle Wraps Up OpenWorld With Promises of a Smarter Cloud
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Customer Experience
Salesforce Aims to Revolutionize CRM with AI-Powered Einstein
Editorial
Digital Marketing
Marketers: Forget Demographic Data, Focus on Your Customers' Actions
Editorial
Digital Experience
Tailor User Experience to the Individual, Not the Crowd
Editorial
Customer Experience
Turn to Real-Time, Personalized Mobile Offers to Win Customers
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Digital Experience
Episerver Acquires Peerius to Advance 'Autonomous Personalization'
Editorial
Digital Marketing
Embrace Behavioral Data for Super Targeted Marketing
Editorial
Marketing Automation
How AI Brings a Human Touch to Your Marketing Automation
Editorial
Customer Experience
3 Ways Marketers Can Own the Customer Experience
Editorial
Digital Marketing
4 Useful Digital Marketing Tips for Retailers
Editorial
Customer Experience
Looking Back: Small Strides Toward Better CX
Editorial
Customer Experience
CMSWire Tweet Jam: Where Are We With CX Maturity? #cxmchat
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Customer Experience
Nuance to Acquire TouchCommerce - and Human-Friendly Chatbot
Editorial
Digital Marketing
How Marketers Can Solve the Cross-Channel Personalization Puzzle
Editorial
Analytics
Why Most Customer Feedback Analysis Tools Suck & How to Fix This
Editorial
Customer Experience
Why Chatbots Can't Replace Empathy