Articles Tagged "Customer Support"(Page 2)

5 Benefits That Chatbots Can Bring to Your Customer Experience

Gushup Acquires Dotgo to Extend Conversational Messsaging Capabilities

Sprinklr Announces Sprinklr Modern Care

We've Forgotten the Most Important Part of Personalization

Expert.ai Adds New Features to Its Natural Language API

What Does Exceptional Customer Service Look Like in a Post-COVID World?

How to Sell Customers on the Benefits of AI-Powered Customer Support

Delivering Quality Customer Experience When Agents Work From Home

The Pandemic Is Changing How Consumers Feel About AI in CX

Where Self-Service Ends and Direct Customer Support Begins

What the Future Holds for Customer Support

Elevate the Customer Experience Through Timing and Context

3 Ways to Reduce the Cost of Customer Support Operations

Where Alexa For Business and Splunk's Partnership is Headed

Don't Bet on the Bots, 4 Ways to Keep Customer Service Human

Combine AI and the Human Touch for Exceptional Customer Service

The 3 C's of Personalized Customer Service

The Psychology of Personalization

Getting Personal with Big Machines

Personalized Customer Service From an Unexpected Source

Freshdesk Adds Customizable Themes to Customer Support Platform