Press Release
Customer Experience
NICE Unveils Enlighten XM, a Next Generation AI Contextual Memory Powering Customer Interactions
Mar 25, 2024
Breakthrough CX AI solution leveraging unique LLM deep data memory to drive hyper-personalized journeys Hoboken, N.J., March 25, 2024 – NICE (Nasdaq: NICE) today unveiled NICE Enlighten XM (Experience Memory), the latest advancement to NICE’s CX AI solution, Enlighten, that leverages large language models’ (LLMs) deep data memory to hyper-personalize customer journeys. NICE Enlighten XM ushers in a new era of CX by introducing fully contextualized journey management.
Press Release
Customer Experience
New AI-Powered Competitive Marketing Audit & Assessment Tool from Klick Health Gives Competitive Edge to Healthcare Marketers
Mar 25, 2024
Klick Site AiQ offers real-time insights on pharma websites, industry trends, and market dynamics TORONTO & NEW YORK--(BUSINESS WIRE)-- #AI -- Klick Health today announced Klick Site AiQ™, an AI-driven marketing audit and assessment tool that helps life sciences organizations quickly optimize their brand strategies and enhance their market competitiveness. Built on top of Klick’s proprietary MedOcean data lake, Klick Site AiQ regularly monitors pharma brand websites, leveraging generative AI to instantly audit and analyze multiple competitive brands’ online content.
Press Release
Digital Experience
HumanFirst Announces New Market Expansion To Bring GenAI-Powered Data Productivity to CPaaS Providers
Mar 25, 2024
The prompt and data engineering platform has been recognized at Enterprise Connect for excellence in enterprise communications and CX. ORLANDO, Fla., March 25, 2024 /PRNewswire/ - HumanFirst, a prompt and data engineering platform for Generative AI (GenAI), today announced their expansion into the Communications Platform as a Service (CPaaS) market to accelerate time to GenAI value for CPaaS providers and customers alike.
Press Release
Customer Experience
NICE Delivers Major CX AI Milestone With Enlighten Managing 100 Million Customer Interactions Per Month
Mar 25, 2024
Organizations of all sizes across industries utilize NICE Enlighten, NICE’s AI purpose-built for CX, to optimize, automate and augment consumer and employee experience HOBOKEN, N.J.--(BUSINESS WIRE)-- #NICE -- NICE (Nasdaq: NICE) today announced that NICE Enlighten, NICE’s CX AI, has reached the significant milestone of augmenting and automating over 100 million customer interactions per month. This surge manifests the growing demand that was highlighted in NICE’s 2023 earnings report with 300% year-over-year growth in the number of Enlighten AI deals signed in 2023.
Press Release
Digital Experience
Generative AI takes center stage at SAS Innovate
Mar 25, 2024
Register today for the premier data and AI conference, April 16-19 in Las Vegas CARY, N.C., March 25, 2024 /PRNewswire/ -- Generative AI has captured the public's imagination because it makes data and AI more accessible to people of varying job roles and experience. Yet for many organizations, putting AI into practice and generating trustworthy insights remain huge challenges.
Press Release
Digital Experience
ASU business school launches new AI degree program
Mar 25, 2024
The W. P. Carey School of Business introduces innovative new graduate degree for AI in business TEMPE, Ariz., March 25, 2024 /PRNewswire/ -- Following ASU's groundbreaking announcement of the first university collaboration with OpenAI, the W. P.
Press Release
Digital Experience
Facemoji Keyboard Garners Ninth Place in Top 50 Gen AI Mobile Apps Ranking from Andreessen Horowitz
Mar 25, 2024
Facemoji Keyboard AI features offer users an elevated approach to messaging SUNNYVALE, Calif., March 25, 2024 /PRNewswire/ -- Facemoji Keyboard, the world's first content-creation keyboard with rich in-app resources, announced today it placed ninth in the Top 50 Gen AI Mobile Apps in Andreessen Horowitz's ranking of Top 100 Gen AI Consumer Apps. Andreessen Horowitz is a private American venture capital firm.
Press Release
Digital Experience
TechSee Brings Computer Vision AI and Augmented Reality Service Automation to Amazon Connect
Mar 25, 2024
TechSee Brings AI Visual Service Automation to Amazon Connect Agent Workspace's Omnichannel Customer Experience NEW YORK, March 25, 2024 /PRNewswire/ -- TechSee, a global leader in Visual AI-Powered CX Automation, announced it is working with Amazon Web Service's (AWS) new and improved Amazon Connect Agent Workspace. The new 3P functionality enables effortless integration with Amazon Connect, an easy-to-use omnichannel cloud contact center that provides superior customer service at a lower cost through the integration of TechSee's artificial intelligence and augmented reality platform.
Press Release
Digital Experience
ZestyAI Announces Agreement with Avoca Risk Underwriting Solutions to Deliver Powerful Property Risk Insights
Mar 25, 2024
Avoca to use ZestyAI's property analytics platform to support commercial property insurance underwriting across the U.S. SAN FRANCISCO, March 25, 2024 /PRNewswire/ - Today, ZestyAI, the leading provider of climate and property risk analytics solutions powered by artificial intelligence (AI), announced an agreement with Avoca Risk Underwriting Solutions (Avoca), a Managing General Agent (MGA), focused on a broad range of mixed commercial and habitational properties.
Press Release
Digital Experience
Squirrel Ai showcases L5-level Large Adaptive Model at AI Summit Seoul
Mar 25, 2024
The AI adaptive education Unicorn company engages in forward-looking discussions on AI's future with industry giants SEOUL, South Korea, March 25, 2024 /PRNewswire/ -- Dr. Joleen Liang, the co-founder of Squirrel Ai Learning, took the stage as a keynote speaker at the 6th AI Summit Seoul, a prestigious conference renowned for its focus on AI-driven innovation.