AI Newswire (Page 148)

DALLAS, Feb. 13, 2024 /PRNewswire/ -- TeamSupport, a leading provider of support ticketing and live chat solutions, announced today that it has launched several AI-powered features to help customers deliver exceptional support at scale. "AI is rapidly transforming the way companies do business," says TeamSupport CEO Pete Khanna. "We're excited to unveil several AI-powered features that will allow our customers to perform fewer manual tasks, improve agent efficiency, and ultimately improve customer satisfaction with faster resolution times." Among the new features is sentiment analysis, which monitors chat conversations and detects a customer's tone based on their responses so support supervisors can see how chats are going at a glance and offer support if necessary. TeamSupport has also added automated chat and support ticket summarization so agents can get up to speed quickly and customers can get faster resolutions to ongoing issues no matter how many people are working on the case.

MILWAUKEE, Feb. 13, 2024 /PRNewswire/ -- New Resources Consulting ("NRC"), a pioneering technology and business consulting firm with over two decades of experience transforming organizations, is excited to announce Cameron Vetter as its new AI Practice Director. This appointment underscores NRC's commitment to enhancing its delivery of innovative solutions to clients, leveraging the synergy of the partnership to bring unparalleled value and services in the rapidly evolving AI domain.

ROCKVILLE, Md., Feb. 13, 2024 /PRNewswire/ -- Origin AI, the inventors of WiFi Sensing technology, is proud to announce the creation of Origin Research, a division dedicated to spearheading advancements in wireless AI, driving new innovations in WiFi Sensing technology and emerging AI platforms while significantly expanding the company's patent portfolio. The new division, led by Dr.

BANGALORE, INDIA and FREMONT, Calif., Feb. 13, 2024 /PRNewswire/ -- Sonata Software (NSE: SONATSOFTW), (BSE: 532221), a leader in Modernization Engineering, today announced the integration of Amazon Bedrock and related services as an integral part of its Harmoni.AI framework, bringing artificial intelligence (AI) adoption to the forefront of businesses.

With a major upgrade to Priceline's proprietary GenAI assistant Penny and 30+ new features, Priceline improves the travel experience with the industry's most comprehensive set of AI tools NORWALK, Conn., Feb. 13, 2024 /PRNewswire/ -- Priceline, the pioneering travel innovator, today unveiled its Winter 2024 Product Release featuring a new generative AI-powered slate of features, including major upgrades to Penny, its AI-powered travel assistant. The latest additions to Priceline's Trip Intelligence suite make it the travel industry's most comprehensive array of AI tools – including more than 30 new features to dramatically streamline the travel planning and booking process.

CHANDLER, Ariz., Feb. 13, 2024 /PRNewswire/ -- Viavi Solutions Inc. (VIAVI) (NASDAQ: VIAV) today announced that it will be showcasing network test, automation and optimization solutions powered by NITRO ® Wireless and NITRO ® AIOps at MWC Barcelona, February 26-29, 2024. "The past year has demonstrated the rapid pace at which network technology continues to advance," said Oleg Khaykin, President and CEO, VIAVI. "The emergence of consumer-scale AI has changed demand for networking and computing resources worldwide. While 10,000 new 5G cities were added, the industry is already paving the road for 6G.

LOS ANGELES, Feb. 13, 2024 /PRNewswire/ -- Zefr, the global leader in brand safety and suitability technology, proudly announces the promotion of Jon Morra as its new Chief AI Officer. With an extensive background in Machine Learning, Data Science, and Artificial Intelligence, Dr.

PathAI will exclusively work with Roche Tissue Diagnostics (RTD) to develop artificial intelligence (AI) digital pathology algorithms for RTD's companion diagnostics business. The image analysis algorithms will be deployed on Roche's navify Digital Pathology platform, allowing seamless integration into pathology laboratories worldwide.

A New Report by MIT Sloan Management Review and Boston Consulting Group Finds That Over 50% of Business Leaders Acknowledge the Need for Improved KPIs, but Only a Third of Organizations Are Leveraging AI to Create Them BOSTON, Feb. 13, 2024 /PRNewswire/ -- Despite tremendous advances in analytics and AI capabilities, key performance indicators (KPIs) increasingly fail to take advantage of them to deliver the information and insights leaders need to succeed. However, according to a new report released today by MIT Sloan Management Review ( MIT SMR) and Boston Consulting Group (BCG), an increasing number of companies are using AI to make KPIs more forward-looking and connected, dramatically improving legacy performance metrics.

SALIDA, Calif., Feb. 12, 2024 /PRNewswire/ -- Flory Industries, the largest and first 'full-line' orchard harvest equipment manufacturer, is excited to announce a strategic partnership with Bonsai Robotics, the leading provider of orchard harvest autonomy. This collaboration will bring the Flory line of equipment to a new level of precision orchard management, with Bonsai's cutting-edge robotic solutions enhancing Flory's already impressive line of agricultural equipment.