AI Newswire (Page 6)

Optimizely enhances its AI offering with specialized agents and agentic workflows, making ‘infinite scale’ a reality for marketing and digital teams NEW YORK, May 7, 2025 – Optimizely, the leading digital experience platform (DXP) provider, today introduced the next evolution of Optimizely Opal. With the launch of an all-new user interface and a direct embed across the Optimizely One product suite, Opal unlocks infinite use cases for marketing and digital teams—from task automation, to brand-perfect content creation, to end-to-end experimentation analysis and more.

New AI capabilities in the Oracle Utilities Customer Platform help call centers better manage volume and quickly deliver smart, personalized assistance PHOENIX, May 6, 2025 /PRNewswire/ -- Innovate UtilityCX -- Today, Oracle announced new AI-powered call summarization and tagging capabilities in the Oracle Utilities Customer Platform, bringing intelligent automation to utility call centers. By helping reduce manual work, these innovations are expected to empower agents to focus on delivering fast issue resolution, personalized service, and real human connection at scale.

Built for the agentic and open era, the reimagined platform unifies intelligence, data, and orchestration across the business New innovations across the ServiceNow AI Platform and deeper integrations with partners like Microsoft, NVIDIA, Google, and Oracle fuel enterprise‑wide orchestration Global leaders including Adobe, Aptiv, the NHL, Visa, and Wells Fargo use ServiceNow AI to drive measurable outcomes LAS VEGAS – May 6, 2025 – Knowledge 2025 – Today, ServiceNow (NYSE: NOW) opened its blockbuster annual customer and partner event, Knowledge 2025, by unveiling the new ServiceNow AI Platform to put any AI, any agent, any model to work across the enterprise. This next chapter introduces new innovations across the platform, along with deeper integrations with strategic partners like NVIDIA, Microsoft, Google, and Oracle to accelerate enterprise‑wide orchestration.

CHENNAI, India, May 06, 2025 (GLOBE NEWSWIRE) -- Sify Infinit Spaces Limited, the data center subsidiary of Sify Technologies Limited (NASDAQ: SIFY), India’s leading Digital ICT solutions provider with global service capabilities spanning data center, cloud, networks, security and digital services, today announced that their new AI ready facilities at Chennai and Noida are now part of the NVIDIA DGX-Ready Data Center program and certified for liquid cooling. Sify’s Mumbai, Rabale facility was the first to be certified in India.

Companies to develop AI solutions that bring inferencing to the edge, helping businesses overcome cost and security challenges as they scale AI DENVER and ARMONK, N.Y., May 6, 2025 /PRNewswire/ -- Lumen Technologies (NYSE: LUMN) and IBM (NYSE: IBM) today announced a new collaboration to develop enterprise-grade AI solutions at the edge—integrating watsonx, IBM's portfolio of AI products, with Lumen's Edge Cloud infrastructure and network. Together, Lumen and IBM aim to bring powerful, real-time AI inferencing closer to where data is generated, helping companies overcome cost, latency, and security barriers as they scale AI adoption and enhance customer experiences.

Scalable, advanced cloud AI solutions transform operational efficiency, integration and decision-making BLUE BELL, Pa., May 5, 2025 /PRNewswire/ -- Unisys (NYSE: UIS) has released three new cloud AI solutions under its Cloud, Applications & Infrastructure (CA&I) business unit. These solutions – Cloud AI Foundation, Cloud AI Enablement, and Cloud AI Customer Experience – are engineered to drive operational efficiency, streamline decision-making processes and enable organizations to maximize resources while integrating AI into core operations.

Acquisition delivers the leading AI Cloud Platform—purpose-built to iterate AI faster LIVINGSTON, N.J., May 5, 2025 /PRNewswire/ -- CoreWeave, Inc. (Nasdaq: CRWV) today announced that it has completed its acquisition of Weights & Biases. The strategic combination strengthens CoreWeave's capabilities to power AI innovation with the leading AI Cloud Platform and helps unleash the full potential of the world's leading AI labs and enterprises. "Today's announcement accelerates our ability to power AI innovation with the scale, performance, and expertise that meets the demands of accelerated computing.

CES 2025 highlights the fusion of smart glasses and AI, spotlighting Chinese AR glasses pioneers. As AR manufacturers leverage their hardware prowess, the challenge is integrating AI for impactful applications.

The Interactive Voice Response (IVR) System Market is growing due to increased adoption of automation in customer service and advancements in AI-driven voice technologies. Austin, May 02, 2025 (GLOBE NEWSWIRE) -- Interactive Voice Response (IVR) Market Size & Growth Insights: According to the SNS Insider,“The Interactive Voice Response (IVR) Market was valued at USD 5.23 billion in 2023 and is projected to reach USD 8.99 billion by 2032, growing at a CAGR of 6.20% from 2024 to 2032.” Cloud-based IVR Adoption is Revolutionizing Customer Service Cloud-based Interactive Voice Response (IVR) systems are gaining attractions in different sectors due to their scalable, cost-effective, and integration-friendly nature with AI-powered tech.

The digital business strategy and engineering leader will bring innovative Google AI solutions to employees, expanding value for joint customers SUNNYVALE, Calif., May 1, 2025 /PRNewswire/ -- Google Cloud today announced that Virtusa Corporation, a global leader in digital business strategy, product, and platform engineering, will migrate onto Google Workspace and adopt Google Workspace with Gemini to improve collaboration and communication across the organization and with its customers. In addition to deploying Google Workspace for its employees, Virtusa also plans to migrate its security infrastructure to Google Cloud security solutions.