Looking to add generative AI to your software products or tap its power to ease internal workflows? GenAI companies are ready to help. There are chatbots that can take over the majority of customer service and employee inquiries. Or these human-like intelligences can write fast, polite and accurate emails and proposals based on your own data. You can connect an AI product to your work tools – such as your CRM and help desk management – and employ an AI to do everything from scheduling meetings to writing code. There are AIs that can generate art, edit your images and use your data to help you make smarter business decisions. Here, we look at some of the leading GenAI companies and their major products in the category.
1. Microsoft
Microsoft’s Copilot is built into Office 365 and makes it easy for you to build AI tools that can do everything from answer customer questions to write proposals and automate the employee onboarding process. You do it all in a graphical drag-and-drop toolset that taps the capabilities of OpenAI’s GPT-4 model to bring human-like intelligence and natural language queries to your chatbots, data analytics and more
2. OpenAI
Looking to get a personal assistant for work that can do everything from debug code to write intelligent, typo-free emails, job descriptions or estimates or suggest content ideas for your brand? ChatGPT works for free. Or upgrade to using ChatGPT with OpenAI’s latest intelligent large language model – GPT-4 – for $20 a month. ChatGPT for enterprise can do more. Use it to build chatbots that tap your own data and GPT-4’s intelligence to help answer employee questions, improve code, draft blog content, analyze competitors, identify trends in your data or sit on your help desk answering employee tech questions.
3. Google
Add Gemini to your Google Workspace plan to add an intelligent assistant to Gmail, Docs, Sheets and other Google products that can do research, write blog posts and emails, create art for your content, edit photos and more. It will help you generate a marketing campaign, project plans and presentations and write all those emails for customers that are keeping you from working on your projects. No Google Workspace? You can also chat with Gemini for help with writing, researching, planning travel or creating images for your content.
4. Amazon
Connect Amazon Q to your data – there are over 40 connectors – to get help making decisions based on that information, delivering answers to your teams based on company data and more. It can also automate customer service – using data specific to your business – in natural language chatbots. Marketing, sales and program managers can converse with Q as they gather data for their planning and campaigns. These conversations require no special skill, and the answers are based on your own secured corporate data in addition to the AI’s general knowledge. Q will keep an eye on the permission level of the person doing the asking. Employees can ask it questions about health benefits, processes, rules and guidelines and get answers quickly and securely. Q can also help find data to help target sales, build dashboards for specific types of work, create content and create presentations.
5. Anthropic
Turn to Anthropic’s Claude when you need someone to talk to for assistance brainstorming ideas or decisions or when you’re faced with a long document and want a quick and accurate summary. It can look at a picture of a piece of equipment and help you understand how to use or fix it, decode long equations, convert a design to code and just answer your questions. Or tap the API and build this smart conversational chatbot into your own tools.
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6. IBM
IBM’s watsonx is a suite of AI products that do everything from customer support to taking orders in a drive-thru window. If you need help running your business, there’s an assistant here that can help: watsonx Assistant is a tool for building conversational assistants; these prebuilt chatbots – or custom no-code ones you create yourself – can staff your customer support online, giving customers access to self-service support that designed to feel like a conversation with a human; watsonx Orchestrate connects to your work tools and takes on some of the tedious work — scheduling meetings, responding to emails and more — so you can focus on the work that requires your human brain; watsonx Code taps into IBM Granite generative AI foundation models to help you write code; ask it for the code you need in a normal, conversational style; watsonx Orders is an AI-powered voice agent that was built to take on the complex task of handling a drive-thru restaurant. It takes orders, moves customers to the pay window and processes loyalty programs and mobile orders.
7. Meta
Meta initially released its open-source Large Language Model Meta AI (LLaMA) as a demonstration of the company’s commitment to open science. Meta later released Llama 2. These LLMs are small enough to download and use without a super computer, which makes them helpful for researchers who don’t have the compute power for larger models. They can generate code from natural language prompts or discuss code with you. Researchers and companies can use them for free.
8. xAI
Grok is the large language model and chatbot xAI, the AI company led by Elon Musk. The company released Grok-1 as an open-source version of the model, free for anyone to download and use. This is a base model that xAI trained from scratch on text data. It’s not fine-tuned to do anything in particular. It is “intended to answer almost anything and, far harder, even suggest what questions to ask,” according to xAI.
9. Stability AI
Stability AI offers models for image, video, audio, 3D and language generation. Once you sign-up and get a membership, you get some level of access to them all. You can download the open-source code to use on your own hardware or try some of the models online. There is a developer platform here – for text-to-image and image-to-image development and upscaling images – if you want to play and learn in an AI sandbox. Pricing for membership ranges from free to custom, depending on the access you seek.
10. Adobe
Create exactly the image you want with a few words in Firefly, Adobe’s image creation and image editing AI. Or edit a photo by telling the AI what you’re trying to do — replace a background, change the color of a shirt and add in an object. You can stylize text, recolor images, create editable templates and create detailed vector images by describing what you want. Plans currently start at free (for 25 credits a month), so you can jump in and try it. If you need more credits, subscribe to Firefly for $5 a month. The all-apps Adobe Creative Cloud plan also includes Firefly.
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