Latest Articles by Stephanie Vaughn

Genesys Launches New Customer Engagement Platform

Gloat Nets $57 Million to Expand Talent Marketplace Platform

Boomtown Launches New End-to-End CXM Platform

Salesforce Updates Digital 360 With New Features to Marketing and Commerce Clouds

Invoca Acquires DialogTech, Contentsquare Raises $500M & More CX News

Invoca Announced Its Acquisition of DialogTech

Google Helps PayPal Speed Transformation, Zoom Adds New Events Platform, More News

Amazon Goes All-in on Robotic Fulfillment, Expert.ai Adds New Features & More News

Tech Hiring Heats Up, Microsoft Rolls Out Webinars for Teams & More Digital Workplace News

IBM Taps AI for New Workflow Automation and Data Migration Tools

Expert.ai Adds New Features to Its Natural Language API

Amazon Announces First Robotic Fulfillment Center

CX Newsbyte: Acquisitions Abound, Google Cloud & LivePerson Partner up and More News

Sitecore Set To Acquire Moosend as Part of Ongoing 1.2B Growth Plan

Adobe Announces CDP Built for First-Party Data

LinkedIn Debuts LinkedIn Learning Hub, IBM Doubles Down on Ethical AI and More News

Newegg Embraces Dogecoin, Moz Announces New Metrics Suite & More News

Informatica Unveils Intelligent Data Management Cloud With AI & Microservices

Microsoft Acquires Nuance, Elevating Its Cloud Strategy for Healthcare