Latest Customer Experience Articles(Page 26)

New Report: Marketers Don't Understand Customers, Need Better Data Analysis

IBM: After Content, Social Eras Come Inter-Device Digital Experiences

GX Software Launches GX WebManager 10 XperienCentral

Personalization Startup Evergage Brings Web Experience Tuning to the Masses

Bridgeline Digital iAPPS 5.0 Released, Adds Mobile Editing + Authoring

SDL Fredhopper 7.5: Entire Product Catologs Personalized For Shoppers

Silverpop Shows Off Universal Behaviors Tool for Hypertargeting Campaigns

Google Snaps Up Wavii For Natural Language Search

Yahoo Puts Summly To Work in New Search App

Your Data vs. Your Privacy: Is this a Question in a World Powered by Big Data + Analytics?

Demand for Tailored Customer Experiences Put Brand Loyalty at Risk

Freshdesk Adds Customizable Themes to Customer Support Platform

IBM Opens Customer Experience Lab to Help Businesses Gain Customer Insights

New Oracle Survey Says Customer Service Still Key to Retail

Yandex Gets Personal with Search Results

2013 Global E-Commerce Trends: More Personal, More Mobile, More Channels

Deep Learning Aids Speech Analytics, Voice Recognition - Just the Beginning

Obama Victory's Debt to Digital Marketing

Sitefinity 5.2 Takes on Personalization & Multi-site Management

EPiServer Commerce Adds Behavorial Merchandising from Apptus

Demandbase Adds Real-Time Identification for Salesforce #Dreamforce

The Psychology of Personalization: Needs, Wants and Influence

Econsultancy Report Looks at Web Personalization

SDL Updates Fredhopper With New Targeting & Personalization Features

EPiServer Scales for Big Data, Better Content Targeting With 200OK AB Acquisition

SundaySky Introduces the Next Generation of Online Video

Demandbase Gets Strategic About Real-Time Identification