Latest VKTR Articles(Page 96)

6 KPIs to Measure the Omnichannel Customer Experience

What We've Learned From the Past Decade of Digital Transformation

Is It Time To Refine or Scale Back Your Marketing Personalization Efforts?

How the Internet of Things Enables Remote Workers

Natural Language Processing's Impact on Marketing

Is Your Marketing Truly Data-Driven?

Choosing the Right AI for Your Business Goals

5 Ways CMOs Are Using Data to Drive Customer Loyalty in 2020

5 Key Challenges to Building a Successful Omnichannel Customer Experience Strategy

5 Ways Chatbots Improve Employee Experience

5 Things We’ve Learned from Digital Transformation in the Last 5 Years

Sitecore Extends AI Personalization, Qualtrics Updates XM Platform and More News

Personalization Efforts Falling Flat? Look to Your Customer Journeys

What it Takes to Deliver Data-Driven Customer Service

CX Guide: The Tools You Need to Create an Exceptional Customer Experience

Why Edge Computing and 5G Development Should Happen Together

How Pipelines Can Help Marketers Gain a Better Understanding of Machine Learning

How to Sell Customers on the Benefits of AI-Powered Customer Support

Podcast Ad Personalization: Is It Going Too Far?

Jill Grozalsky: The Ideal Digital Experience – Agile, Responsive, Ever-Improving

Wielding the Power of AI Wisely With Your Customer Data

Dave Bukovinsky: Don't Let Silos Get in the Way of Customer Experience Evolution

The Role of the CIO in Driving Enterprise Analytics

How Edge Computing Will Change Marketing and Personalization in 2021 and Beyond

How a CDP Will Help Tame the Customer Experience and Marketing Beasts

Personalization Goes Nowhere Without Trust

Matt Swain: Digital Experience Should Be Child’s Play