Articles Tagged "Customer Relationship Management"

Intuit Gets Conversational: AI Agents Tackle CRM, Finance and CX Tasks

HubSpot Launches First CRM Deep Research Connector to ChatGPT

Your Dashboard Is Outdated: Welcome to the Agentic AI Era

Marc Benioff’s Blueprint for CX Success with AI-Driven Customer Agents

Will Agentforce Be the Most Significant Innovation in Salesforce's History?

How Stack Composability & AI Can Supercharge Martech Stacks

Taking Hyper-Personalization to the Next Level

Top Industry Insights on Differentiating Your CX Program to Drive Growth

Get off the Tech Marketing Hype Train

Salesforce Brings Conversational AI to Work With Launch of Slack GPT

A New Era of AI Transformation in the CRM Industry Arrives

From Appetizers to Airplanes: How My Experiences Shaped CX Design Strategies

8 Customer Experience Statistics You Need to Know

Getting Prepared for 2023 CX Disruptions

4 Ways to Boost Hyper-Personalization for Financial Services

4 Ways Brands Are Boosting Customer Loyalty

4 Ways AI, Analytics and Machine Learning Are Improving Customer Service and Support

The Most Important Components of the Customer Experience

How Have Customer Expectations Changed Over the Past 2 Years?

2 Years Later: How Customer Service Has Changed

Why Ignoring IoT-Enabled Customer Experiences Could Cost You

Building Blocks for Voice of the Customer 3.0

Retention Cloud Provider CleverTap Acquires Leanplum

The Future of Personalization and 1st Party Data

Movable Ink Secures $55M at $1.3B Pre-Money Valuation After Record Growth

Qualtrics Social Connect Helps Companies Craft Faster (and Smarter) Responses

How to Optimize CX Strategies for Different Generations