Press Release
Customer Experience
TELUS International and Local Measure Announce Partnership to Elevate GenAI-Fueled CX with Engage Platform Integration
Mar 04, 2024
VANCOUVER, British Columbia--(BUSINESS WIRE)-- TELUS International (NYSE and TSX: TIXT), a leading digital customer experience (CX) innovator that designs, builds and delivers next-generation solutions, including artificial intelligence (AI) and content moderation, for global and disruptive brands, today announced a strategic partnership with Local Measure, a global tech company pioneering the future of customer service technology. The partnership serves to design, build and deliver more intuitive, personalized, secure and scalable customer experiences on Amazon Connect. “As we progress our focused efforts to establish TELUS International as the AI-fueled CX partner of choice, our team continues to execute upon our successful growth strategy by building homegrown tech platforms and solutions, acquiring complementary capabilities and skills, and establishing partnerships with innovative and emerging tech companies to benefit from their niche expertise and increase our speed to market with high-demand, competitive offerings to better serve our clients,” said Tobias Dengel, President, WillowTree, a TELUS International Company. “Our partnership with Local Measure and the addition of its Engage platform to our robust Fuel iX suite underscores our commitment to providing clients with more choices and greater flexibility in how they design, build, deliver and transform dynamic end-to-end CX experiences in order to maintain a competitive edge.” Local Measure's Engage platform leverages the power of AWS, Amazon Bedrock and GenAI, and seamlessly integrates with Amazon Connect.
Press Release
Ecommerce
Wix Delivers the Next Generation of Web Creation With the Release of the AI Website Builder
Mar 04, 2024
Leveraging Wix’s powerful AI, users can create a fully designed, business-ready website within minutes NEW YORK, March 4, 2024 – – Wix.com Ltd. (NASDAQ: WIX), the leading SaaS website builder platform globally1, today announced the launch of its highly anticipated AI Website Builder. Through a conversational AI chat experience, Wix users describe their intent and goals, instantly resulting in a professional and uniquely designed website, including relevant pages, and business solutions such as scheduling, eCommerce, event management, and more.
Press Release
Digital Experience
Starmatch Reaches #1 on App Store, Introduces AI Photo Messaging
Mar 04, 2024
A Significant Leap Forward Bridging AI and Celebrities CULVER CITY, Calif., March 4, 2024 /PRNewswire/ -- Iconic Hearts, the company behind leading social media apps Sendit, Noteit, and Locksmith, today announced its latest hit Starmatch just got a lot more versatile as its interactive AI chats now allow photo messaging. With the introduction of image recognition, Starmatch users can now share the world around them with their most admired celebrities, enabling more intimate and engaging conversations.
Press Release
Digital Experience
Vonage Wins Best Virtual Agent Platform at CX Awards 2024
Mar 04, 2024
HOLMDEL, N.J., March 4, 2024 /PRNewswire/ -- Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation and a part of Ericsson (NASDAQ: ERIC), has been named a winner in the CX Awards 2024. The company won the Best Virtual Agent Platform award for its low code/no code solution, Vonage AI Studio. "We are delighted to have been recognized by the CX Awards for Vonage AI Studio," said Savinay Berry, EVP of Product and Engineering for Vonage. "With AI Studio, today's businesses have the tools to engage with their customers across all modes of communication, easily building the kinds of engagement solutions, automated messaging and speech-enabled applications that drive unique customer journeys and long lasting customer loyalty." "Vonage's exceptional virtual agent platform has helped push the category forward, and we are thrilled to see its accomplishments acknowledged at CX Awards 2024," said Charlie Mitchell, senior editor at CX Today and host of the awards.
Press Release
Digital Experience
Trip.com Group To Showcase New Consumer Trends and AI Innovations at ITB Berlin 2024
Mar 04, 2024
BERLIN, March 4, 2024 /PRNewswire/ -- Trip.com Group is gearing up to make waves at ITB Berlin 2024 held from 5-7 March in Berlin. This marks the company's second appearance at the prestigious international event, where it aims to provide an insider's view into its latest technological innovations and cast a spotlight on the transformative consumer trends shaping the future of travel.
Press Release
Digital Experience
The Bold Group Empowers Alwaleed Philanthropies' Atlai, an AI-powered Initiative to Confront Deforestation Globally
Mar 04, 2024
RIYADH, Saudi Arabia, March 4, 2024 /PRNewswire/ -- The Bold Group, a pioneering Saudi creative powerhouse, proudly announces its collaboration with Alwaleed Philanthropies on Atlai, an innovative AI-powered platform aimed at confronting deforestation globally. With a shared commitment to leveraging emerging technology for social good, The Bold Group has been a longstanding partner of Alwaleed Philanthropies, and the development of Atlai marks a significant milestone in their partnership.
Press Release
Digital Experience
alwaysAI Brings Groundbreaking Vision AI Solutions to the Mining Industry
Mar 04, 2024
SAN DIEGO, March 4, 2024 /PRNewswire/ -- alwaysAI, a leader in providing real-time insights through Vision AI, announces a suite of innovative solutions that will transform the mine-to-market value chain and dramatically improve productivity, safety, and profitability. alwaysAI Smart Mining solutions combine our revolutionary computer vision platform, including a new, comprehensive analytics dashboard, with the invaluable experience of our talented team of world-class engineers to deliver practical AI to mines. alwaysAI, a leader in Vision AI, announces solutions to transform the mine-to-market value chain. As the global demand for metals grows, mining companies need to leverage advanced technologies to meet those demands through greater efficiency while enhancing employee safety and minimizing environmental impact.
Press Release
Digital Experience
Groq® Acquires Definitive Intelligence to Launch GroqCloud
Mar 01, 2024
Definitive Intelligence Co-founder and CEO Sunny Madra to Lead New GroqCloud Business Unit and Launch New Developer Playground MOUNTAIN VIEW, Calif., March 1, 2024 /PRNewswire/ -- Groq ®, a generative AI solutions company, has acquired Definitive Intelligence, a company redefining how businesses utilize data and empowering organizations to unlock actionable insights – all powered by AI. Definitive Intelligence Co-founder and CEO Sunny Madra will lead the new GroqCloud business unit, leveraging his expertise in serving enterprise customers to significantly expand access to the Groq LPU™ Inference Engine via GroqCloud.
Press Release
Digital Marketing
Collective Audience to Acquire BeOp, Adding Unique AI-Power, Conversational Advertising and Audience Data Offering to AdTech Ecosystem Platform
Mar 01, 2024
BeOp Platform BeOp simplifies and unifies the tech stack while adding conversational and data collection features to ad creatives. NEW YORK, March 01, 2024 (GLOBE NEWSWIRE) -- (Nasdaq: CAUD), a leading innovator of audience-based performance advertising and media, has signed a binding letter of intent to acquire BeOp, an award-winning, Europe-based MarTech and AdTech industry-leading innovator.
Press Release
Digital Experience
Introducing Emma Up: A Revolutionary Sleep Solution Powered By Action-Oriented AI Coaching
Mar 01, 2024
The mobile app tackles the root causes of poor sleep and provides personalized lifestyle insights for users. In a recent global study, over 73% of respondents expressed a strong desire to improve sleep quality, with the primary goal being to wake up feeling rested and refreshed.