AI Newswire (Page 158)

CAMPBELL, Calif., Jan. 22, 2024 /PRNewswire/ -- [24]7.ai, a trailblazer in customer service solutions, has recently had the honor of receiving the '2023 Future of Work Agent Experience Award' from TMC, a global integrated media company. This accolade celebrates [24]7.ai's relentless dedication to creating an exceptional customer experience, and in particular its commitment to enhancing the agent experience through its groundbreaking technology of [24]7 Engagement Cloud. [24]7 Engagement Cloud, [24]7.ai's omnichannel CX platform, transforms customer support by accurately understanding customer intent, streamlining interactions, and unifying touchpoints, all through a single, intuitive interface.

Delta Controls stands out in the market by providing best-in-class solutions and unparalleled customer support that accelerate the development of the entire Internet of Things and the artificial intelligence-enabled smart building solutions market. SAN ANTONIO, Jan. 22, 2024 /PRNewswire/ -- After researching the Internet of Things (IoT) and AI-enabled smart building solutions industry, Frost & Sullivan, for the second year in a row, recognized Delta Controls with the 2023 Global Competitive Strategy Leadership Award.

New Knowledge Management Solution Informed by Custom Large Language Model NEW YORK, Jan. 22, 2024 (GLOBE NEWSWIRE) -- Eye Square, a leading provider of market and media research solutions based in Berlin, today announced the launch of “MEMEX Jr.”, a generative AI tool based on a large language model (LLM) using the expertise and knowledge of the company’s top scientists and consultants. MEMEX Jr. was developed using eye square’s proprietary knowledge and insights from articles, videos, sound files as well as other content.

SCOTTSDALE, Ariz., Jan. 18, 2024 /PRNewswire/ -- Nextiva, a leading provider of customer experience solutions, is making strategic strides in the CX evolution through the acquisition of Thrio. Thrio is an award-winning contact center software company renowned for its expertise in AI-driven customer experience.

Latest partnership to extend Conversational AI and sentiment analytics to growing base of multi-lingual and international customers as company continues rapid global expansion. ROCKVILLE, Md., Jan. 18, 2024 /PRNewswire/ -- 3CLogic today announced the integration of its Voice AI, Contact Center, and SMS platform with Medallia, the global leader in customer and employee experience, to extend rich emotion and Conversational AI capabilities to its growing base of international customers.

SAN FRANCISCO, Jan. 18, 2024 /PRNewswire/ -- Miri, the groundbreaking Generative AI wellness platform, proudly announces the official launch of the Shannon AI beta platform. Named after wellness expert Shannon Morse of The Green Door Life, Shannon AI will revolutionize accessible health information by providing users with a dedicated 1:1 coach at their fingertips.

Braincube Welcomes New Chief Revenue Officer as the New Architect of Growth PARIS and PORTLAND, Maine, Jan. 18, 2024 /PRNewswire/ -- Braincube, the leading manufacturing data company, announces the appointment of Michael Garnier as the Chief Revenue Officer (CRO). This news follows their large series b funding of €83 million/ $91 million, which was shared in November 2023.

Based on the data, Google’s Search Generative Experience is poised to affect over $40 billion per year in ad revenue on Google SAN MATEO, Calif., Jan. 18, 2024 (GLOBE NEWSWIRE) -- BrightEdge, the global leader in organic search, content and digital marketing automation, today released new data that highlights how significantly Google’s AI-enabled Search Generative Experience (SGE)—launching soon—will impact companies and their bottom line. According to the data, an estimated 84% of queries on Google Search will be boosted by generative AI.

Lifespan Health, OCHIN, and UNC Health are among the first of over 150 health systems, hospitals, and medical centers to free clinicians from administrative tasks and increase clinical efficiency BURLINGTON, Mass., Jan. 18, 2024 /PRNewswire/ -- Nuance ® Communications, Inc., a Microsoft Company today announced the general availability of Nuance ® Dragon ® Ambient eXperience™ Copilot (DAX™ Copilot) embedded in Epic. This AI-powered system, which is available for full integration into the Epic electronic health record (EHR), automates the creation of clinical documentation during patient exams, reduces administrative tasks, and helps physicians focus on patient care.

SEATTLE, Jan. 18, 2024 (GLOBE NEWSWIRE) -- Banzai International, Inc. ( NASDAQ: BNZI) (“Banzai” or the “Company”), a leading marketing technology company that provides essential marketing and sales solutions, today announced that it has signed a non-binding letter of intent (the “LOI") to acquire Cliently, an AI-driven sales engagement solution revolutionizing personalized outreach. The announcement follows the recently announced LOI to acquire IGLeads, which acquisition would foster Banzai’s customer acquisition capabilities.