AI Newswire (Page 3)

June 4, 2025 -- Marketing and customer experience teams are under more pressure than ever – expected to deliver highly personalized, multi-channel champaigns with tighter timelines and fewer resources. With the announcement of the Adobe Experience Platform Agents at Adobe Summit 2025, Adobe shared how our human-centered AI approach integrates generative models and new agent capabilities into everyday creative and marketing tools.

SOCi's Consumer Behavior Index Reveals Consumers Increasingly Turn to TikTok, Instagram, and Real Human Experiences for Validation SAN DIEGO, June 4, 2025 /PRNewswire/ -- SOCi's 2025 Consumer Behavior Index (CBI) sends a clear warning to CMOs and digital marketing leaders. Discovery has changed, and traditional digital strategies are no longer enough.

Acquisition expands CallMiner’s platform with native voice and text AI virtual agents, empowering organizations with a seamless path to analytics-driven automation WALTHAM, Mass.--( BUSINESS WIRE)-- CallMiner, the leading provider of AI-powered conversation intelligence to improve customer experience (CX), today announced it has acquired VOCALLS, a leading voice-first conversational AI and automation platform. CallMiner will combine its industry-leading conversation intelligence capabilities with VOCALLS’ voice, chat, social messaging and email AI virtual agents and task automation technology.

Conductor AI Redefines What’s Possible in Answer Engine Optimization (AEO), Empowering Brands to Win in the New Era of Search – Fusing Unrivaled Expertise with Breakthrough AI NEW YORK, June 03, 2025 (GLOBE NEWSWIRE) -- Conductor, the leading website optimization and intelligence platform, today announced the launch of Conductor AI, the next generation of its industry-leading technology. Conductor AI is purpose-built to empower marketing and digital teams with everything they need to ensure their brand is discoverable in generative AI answer engines (e.g.

Revolutionary agentic service speeds development by transforming complex PDF documents into richly structured XML, enabling GenAI models to accurately interpret content and deliver reliable results BROOKLYN, N.Y., June 3, 2025 /PRNewswire/ -- Vertesia, a unified, low-code platform for developing, deploying, and operating custom generative AI applications, today announced the launch of its Semantic Doc Prep service, a cloud-based API service designed to eliminate hallucinations and speed the development of generative AI (GenAI) applications. As enterprise adoption of GenAI expands, organizations face two persistent challenges: ensuring output accuracy and managing the burden of data preparation.

Knowledge, Search and Audience Agents bring natural language, automated marketer workflows to Uniphore CDP PALO ALTO, Calif. & DENVER--( BUSINESS WIRE)-- Uniphore, a global leader in enterprise AI, today at the Gartner Marketing Symposium/Xpo unveiled Marketing Agents, a first-for-enterprise suite of AI agents designed to accelerate how marketing teams access data, segment audiences and work inside the Uniphore Customer Data Platform (CDP) – the foundational layer to its larger Enterprise AI platform. “With the rise in enterprise AI, marketers have been waiting for business-centric AI that they can actually use,” said Steve Daheb, Chief Marketing Officer, Uniphore. “With Marketing Agents, teams can ask, find and act on their data in seconds—instead of days waiting to hear from a data engineering team—while keeping governance and security intact.” The first release includes: Platform Search Agent (limited availability, Summer 2025): A semantic search layer that surfaces any platform component—attributes, audiences and more—instantly. Audience Segmentation Agent (limited availability, Summer 2025): An AI agent that builds sophisticated audience segments from plain English prompts, supporting rule-based logic.

An abstract AI-generated depict of ethical AI chaos. While brands chase perfect AI, companies embracing 'hallucinations' see massive growth.

Almost half (40%) of consumers stop doing business with a company after one bad experience SAN RAMON, Calif.--( BUSINESS WIRE)--Five9 (Nasdaq: FIVN), provider of the Intelligent CX Platform, today released its 2025 Business Leaders Customer Experience Report offering analysis of CX trends shaping how global business leaders create enduring customer experiences in the era of The New CX. Based on a survey of over 400 senior business decision-makers across the US, UK, and Canada, the report explores how global organizations are rethinking CX to build lasting customer relationships in an increasingly digital world. “Customer experience has become the defining battleground for brand loyalty,” said Niki Hall, Chief Marketing Officer, Five9. “As consumer expectations rise and patience vanish, delivering fast answers isn’t enough.

ROCHESTER, N.Y., May 28, 2025 (GLOBE NEWSWIRE) -- AI GPO, the world’s first Group Purchasing Organization (GPO) singularly focused on Artificial Intelligence, today announced its national launch. The company is set to democratize access to the latest AI technologies and deliver substantial savings on a wide range of business essentials for companies of all sizes.

SAN FRANCISCO, May 23, 2025 /PRNewswire/ -- Mohamed bin Zayed University of Artificial Intelligence (MBZUAI) has expanded its global footprint with the launch of its Institute of Foundation Models (IFM). The IFM is a multi-site initiative consisting of a newly established Silicon Valley Lab in Sunnyvale, CA, combined with previously announced lab facilities in Paris and Abu Dhabi.