Latest Articles by Alex Kantrowitz

AI vs. The Creator Economy: Will Meta’s Vibes and Sora 2 Kill the Influencer Star?

The Three Faces of Generative AI

The Making of Anthropic CEO Dario Amodei

Inside Microsoft’s AI That Diagnoses Better Than Doctors

AI Personality as CX Strategy: Inside Claude’s Disposition

10 Takeaways From Tech's Biggest News Week of the Year

Google's Demis Hassabis and Sergey Brin on AI's Future, AGI and DeepThink

Klarna CEO: We’re Giving AI More Customer Service Work, Not Less

Want Deeper Customer Bonds? Start Talking to Their AI

AI Took My Readers: Inside a Publisher’s Traffic Collapse

Are CX Professionals Living in AI's World?

AI Just Matched Your Humans in Customer Satisfaction

Generative AI Meets Alexa: How Amazon Plans to Win the Smart Assistant Race

AIs Deceive Human Evaluators. And We’re Probably Not Freaking Out Enough

Does Elon Musk Actually Want to Buy OpenAI?

After Months of Stagnation, ChatGPT Is Booming Again

OpenAI Is an App Company Now

Notes on DeepSeek: Generative AI Is All About the Applications Now

Can AI Be Your Best Friend? Replika Thinks So

Sora Video Generator: Bridging Creativity and Reality, or Not?

AWS CEO Q&A: Matt Garman on Amazon’s $4B Anthropic Bet and AI Strategy

Marc Benioff’s Blueprint for CX Success with AI-Driven Customer Agents

Universities, Woefully Under-Resourced for AI Research, Fight for Change

The AI Story Will Roll on in Trump’s Second Term

4 Truths About OpenAI's Wild Financial Position

Where’s the Generative AI ROI? Start With the Supply Chain

Is OpenAI’s New o1 Model the Big Step Forward We’ve Been Waiting For?