Latest Articles by Jennifer Torres

A Game Plan for Generative AI in Customer Experience & Marketing

HubSpot INBOUND to Reveal New Suite of Generative AI Tools

It's Not Bert, It's ERNIE: Baidu Unleashes Rival to ChatGPT

ChatGPT Enterprise Unveiled: OpenAI's Latest AI Power Play

From ‘The Shining’ to Shiny Drives: Stephen King's Horrors Meet AI's Hunger

Twilio Unveils Advanced AI Tools for Customer Engagement

ChatGPT Creators Acquire Global Illumination

Journos vs. Robots: Associated Press Declares Stance Against AI

The AI and Content Marketing Paradox: Empowering and Threatening the Future

Amazon's Latest AI Gives Customer Reviews a Highlight Reel

Lost in Translation: AI Hallucinations Wreak Havoc on Big Tech

OpenAI's GPTBot: Charting the Web, Chasing the Future

ASAPP Launches CoachingAI, Aims to Boost Contact Center Efficiency and Agent Retention

6 Ways Generative AI Is Changing Content Management

Netflix's $900K Artificial Intelligence Job Sparks Hollywood Ire

Tech Titans Forge New Frontier: Team up to Tame Artificial Intelligence

Biden’s Magnificent Seven: Top AI Titans Sign Key Pledge

Silent but Sentient: Apple Quietly Takes on AI Titans OpenAI and Google

Qualtrics Commits $500M on AI, Unveils AI-Powered XM/os2 Platform

5 Bill Gates Takes on the Future of Artificial Intelligence

Elon Musk's AI Ambition: A New 'X' Marks the Spot in the AI Race

Harnessing the Hydra: OpenAI Prepares for the Dawn of Superintelligence

Transforming Customer Interactions With AI-Augmented CX

Google DeepMind CEO Says Company's AI Will Surpass ChatGPT

5 AI Jobs Poised to Change Marketing Landscape

Frame AI Debuts AI-Enhanced Features for CX Intelligence Platform

Microsoft, Google, OpenAI Respond to Biden's Call for AI Accountability