Latest Articles by Scott Clark

Best Free AI Tools in 2026: Top Picks for Writing, Design, Productivity and More

Yann LeCun Warns Meta Is Betting on the Wrong AI Future

The State of Conversational AI in Customer Experience: 2026 Edition

10 AI Marketing Certifications That Are Worth Your Time

The Top CES 2026 Highlights — and the CX Shift Hiding in Plain Sight

The 8 Biggest Takeaways From the OpenAI State of Enterprise AI Report

Adobe’s Vibe Coding Pushes AI From Automation to Expression — Will It Hold?

Top 5 Agentic AI Courses & Certifications

Prompt Engineering: Techniques, Examples and Best Practices

The Billion-Dollar AI Lab With No Website: Inside Project Prometheus

Data Lineage Explained: How to Build Trustworthy, Compliant, Reliable Data

CTO’s Guide to Strategic AI Prompting: 20+ Prompts to Master Today

California Becomes First State to Regulate AI Companions Under SB 243

Why the US and China Are Betting on Different AI Futures

Want Real AI Impact in Digital Experience? Fix Your Data Silos

AI Hallucinations Nearly Double — Here’s Why They're Getting Worse, Not Better

AI Customer Support Explained: Benefits, Use Cases and Pitfalls to Avoid

Inside Anthropic’s $1.5B Generative AI Copyright Lawsuit Settlement

‘AI Psychosis’ Is Real, Experts Say — and It’s Getting Worse

9 AI Chatbot Platforms You Should Consider for 2025

AI in the Real World: What’s Changing at Work, Online and at Home

Customer Data Management in 2025: AI’s Role in Personalization, Prediction and Trust

AI Supercomputers in 2025: Performance, Power & Sustainability Trends

OpenAI’s Ad-Supported ChatGPT: A New Rival to Google’s Search Empire?

Google AI Search Under Fire: UK Regulators Launch Investigation

Trump’s $92B AI and Energy Bet Sparks Confusion and Debate

AI Compliance Audit Checklist: What to Expect & How to Prepare